FLOOR MANAGER (PENANG - GEORGETOWN)

Job Description:

• Assist restaurant manager in sales and marketing activities, such as promotional events and discount schemes.
• Assist restaurant manager in staff discipline and development.
• Ensure cleanliness of restaurant and assets such as tables and chairs are properly arranged.
• Manage service staff and provide them with feedback.
• Plan and delegate workload of service staff in each shift.
• Greet and serve customers and organizing table reservations.
• Advice customers on choice of menus.
• Respond to customer's complain and provide solutions.
• Prepare cash drawers and provide adequate petty cash.
• Help in any are of function of the restaurant when circumstances dictate.

Job Requirement:

• Bachelor Degree holders (with hospitality background preferred).
• Excellent customer service, interpersonal and communication skills.
• Flexible and able to work in a team.
• Multi-tasking, record keeping and knowledge of product and understanding of food issues.
• Japanese speaking candidates are most welcome.